Fees - Phone readings - 60 minutes $150.00 - 30 minutes $75.00. MC & Visa are accepted.Gift Certificates available.

Denise wants you to know your participation is vital. The more open and prepared you are for your session, the more information you are likely to receive. Being well prepared will help you get the most out of your reading.

Phone Readings. When making your appointment, please take into consideration the number of animals being read, and the number and complexity of your questions. Remember that Denise can contact deceased animals as well as living ones. The guideline is: no more than two animals in a half hour, and no more than four animals in an hour.

Prepare your questions. Before your appointment time, prepare several questions for your pet and write them down. This process initiates the connection for your reading. The specificity of your questions will determine the depth of your answers.Send in a picture

Denise will need a photo of the animal you want to contact. The more recent the better, and with the animal looking toward the camera if possible. Please email .jpg files to denise@tailsoftheheart.com You may also send processed pictures. Please send copies, as photos will not be returned.

Mail to:  Denise Zak

P. O. Box 283  West Dundee, Illinois 60118

At time of appointment-Call Denise at 847-426-8134.  If you have call waiting please disable it for this call only by dialing *70 before placing the call. Create a quiet time and place where you will not be interrupted. It is not necessary to be with your pet.

Enjoy your reading!! This is an opportunity to understand your dear friend in a very special way! Denise has been able to converse with animals for many years and is interested in engaging you and your animal in a productive discussion. Your prepared questions are intended to guide you, not to discourage you from asking other questions that might come up.

Cancellations and missed appointments. Denise devotes significant time, thought, and preparation to her readings before the calls even begin. You may reschedule. However, any appointments missed or cancelled without 24 hour notice will be charged the full reading fee.

IN-PERSON READINGS.  For clients in the Chicagoland area, Denise is available for in-person sessions that are one to five hours long. The cost is based on $200.00 per hour plus a travel charge of $50 per hour (based on the Mapquest.com estimate from Denise's location in West Dundee to the reading site).

In-person readings may include multiple owners, pets both in person and in photographs, and any combination of 30-minute and 60-minute readings. The location is frequently an animal's home but can also be a stable, kennel, vet practice, pet day-care or boarding facility. Pet-friendly offices have also invited Denise to do readings for groups of co-workers! 

Because of the total time that has to be reserved in Denise's calendar for in-person visits, a non refundable deposit of half the total charge is required to secure the booking. Cancellations of less than 24 hours notice will be charged the full amount

Sick or Injured Animals.  Denise is not a veterinarian. If you're concerned for your animal's health, call your vet immediately. Denise frequently acts as a partner in animal care with vets and alternative medical practitioners (chiropractors, acupuncturists, etc.). Her ability to read an animal's body condition from the inside provides unique information that contributes to effective therapy/treatment choices.

Lost Animals. For a reading on a lost animal, it's often useful to base questions on a map of the specific area where the animal was last seen. Questions prepared for a lost animal need to be particularly specific, and questions about where he's traveled need to reference landmarks from the animal's point of view. A retriever who's wandered off is unlikely to know if he's passed the intersection of Third and Main, but he could tell you if he passed the park he goes by on your daily walks.

 It's not possible to guarantee that an owner will hear the information he or she most wants. But Denise has helped many cases that seemed desperate to have happy endings.

READINGS WITH DECEASED ANIMALS. Denise's remarkable ability to work with animals extends beyond their physical deaths. Just as she can use a photograph to contact and receive information from a spaniel snoozing at your feet, she can do the same for an animal who passed away last week, last month, or any number of years ago. Denise has worked with many deceased animals and answered the questions that bring closure and peace of mind to their owners. These conversations sometimes deliver even joy and surprise.

GIFT CERTIFICATES. Can't think of a gift for a pet-loving friend? Want to help someone have a closer relationship with their animal? A gift certificate for a reading with Denise is a wonderful answer! The certificate can be for a half-hour reading or a full hour, and can be sent to you or your recipient.

THE MOST COMMONLY ASKED QUESTIONS - Does my pet love me?

It seems like such an innocent question, but many people fear an intuitive connection with their pet simply because they're afraid to know the answer. They're afraid their pets aren't going to love them as much as they want them to. Yet Denise has never known a pet that does not love and appreciate a well-intentioned pet owner. The purpose of a reading is to discover the truth - which is already active in the relationship - and determine how to work with it to the greater happiness of both human and animal.

SAMPLE QUESTIONS

I am experiencing a big life change (marriage, new baby, move, divorce, etc.). How can I make this as smooth as possible for my pet?

My pet is facing a serious medical issue. We are having a hard time isolating the source of his problem. Can you tell me anything about his condition that will help my doctor? How far does my animal want his treatment to go?

When I leave to go to work or out of town, how can I help my animal understand that I will be back? Is he lonely when I'm gone? How can I connect with him while I'm away?

Does my pet resent me for having him neutered/her spayed?

Why is my cat suddenly not using her litter box?

Does my pet like my husband better than me?

Why is my horse afraid of trailering?

Why does my dog bark and growl at my neighbor?

Why does my dog bark when there's nothing there?

Does my pet want a companion?

How should I introduce another pet into our family?

Is my pet in pain? Is he afraid of dying?

How can I tell when my pet is saying she's ready to pass on? I keep hearing that I'll "know," but I'm afraid of acting too soon or waiting too long.

I had a pet several years ago who passed away. What is he doing now?

How does my pet view our relationship? (It's often not what we think!)